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Refund Policy

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Refund Policy
No Refund Policy

At Oxisome GYM, we stand by the quality of our supplements and fitness gear. Due to the nature of our products, we maintain a strict policy:

  • We do not provide refunds for any supplements, gym wear, or other items sold at our facility or online.
  • All sales are final once the transaction is completed.

Online Order Replacements

We understand that shipping can sometimes lead to issues. For online orders, we offer a replacement option under strict conditions:

  • Unboxing Video: A proper, unedited unboxing video must be recorded from the moment the package is opened.
  • Verified Issues: Replacements are only granted if the video clearly demonstrates a real issue, defect, or damage to the product.
  • Reporting Time: Issues must be reported with the video within 24 hours of delivery.

Management Authority

Oxisome GYM prides itself on transparency and fairness. Please be advised:

  • The final decision regarding any replacement claim or product issue rests solely with the management/owner.
  • We reserve the right to refuse a replacement if the unboxing video is missing or if the issue is deemed invalid.

Still Have Questions?

If you need more information about our privacy protocols, feel free to contact our team.

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